售后服務承諾:
WOGONGSISHIFENZHONGSHICHANPINDEZHILIANGHESHOUHOUFUWUGONGZUO,DUICHANPINDEFUWUCHENGNUOSHI:
1.YIGUKEWEIGUANZHUJIAODIAN,SHIZHILIANGWEIQIYESHENGMING,YANGEZHUIJIUSUNHAIGUKELIYIDEXINGWEI。
2.BENGONGSICHANPINSHIXINGZHILIANG “SANBAO”(BAOXIU、BAOHUAN、BAOTUI),CHANPINSHIXINGZHONGSHENFUWU。
3. DUIYUKEHULAIFANGDIANHUA1XIAOSHINEIHUIFU,SHOUHOUFUWURENYUANSHENGNEI8XIAOSHIGANDAO,SHENGWAI(TONGFEIJICHU)24XIAOSHIGANDAO。
4.GONGSICONGJISHU、SHENGCHAN、ZHIGUANDENGBUMENCHOUDIAOJINGGANLILIANGJINXINGZHUANYEPEIXUN,ZUJIANLEZHUANYEDESHOUHOUFUWUDUI⛎WU,SUISHIDAIMINGXIANGYINGQUANGUOGEDIYONGHUDESHOUHOUFUWUXUQIU,BINGCHENGLILEYIXIAOSHOUGONGSISHOUHOUFUWUKEWEIZHONGXIN,BAOKUOGEDIQUYEWUZHULIZAINEI,FUSHEQUANGUODESHOUHOUFUWUWANGLUO,BAOZHENGSHOUHOUFUWUQUANFANGWEIFUWUYUYONGHU。
5.SHOUHOUFUWUREXIAN:0374-6108638
SHOUHOUFUWUFUZERENLIXIANSHENG:13949837121
6.SHOUHOUFUWUTOUSUREXIAN:0374-6108386
服務流程:
顧客訴求處理流程:
1.SHOUHOUFUWUKEJIEDAOGUKEYOUGUANFUWUHEZHILIANGDENGFANGMIANFANKUIDEXINXIHOU,JILUKEHUSUQIUNEIRONG,PANDING🅠SUQIUXINGZHIBINGQUEDINGSUQIUSHIFOUCHENGLI,JISHIHEKEHUGOUTONGJUTIJINZHANQINGKUANG。
2.DUISUQIUNEIRONGJINXINGCHUBUFENXIYIQUEDINGJIEJUEFANGAN,GENJUXUYAO,JISHIZHAOJIXIANGGUANBUMENYANJIUJIEJUEFANGANBINGYUYISHIඣSHI,GENJUQINGKUANGTIANXIE“ZHILIANGXINXIFANKUIDAN”ZHUANXIANGGUANBUMEN。
2.相關部門根據情況確定責任部門,限定處理時間,轉遞相關責任部門。
3.責任部門對顧客投訴制定糾正和預防措施,由相關部門進行驗證,以持續改進。
4.SHOUHOUFUWUKEYICHUANZHENHUODIANHUADENGXINGSHI,JIANGSUOCAIQUDECUOSHIHUIFUYONGHU。